The Justice Information Center (JIC) was established in 2010 to provide information to the general public, criminal justice professionals, grant applicants, and grantees who have received funding from the Bureau of Justice Assistance (BJA) or the Office of Juvenile Justice and Delinquency Prevention (OJJDP). The primary function of the Justice Information Center is to be the first line of response for all inquiries and to provide accurate and timely answers to many types of general questions. The JIC may also refer customers to helpdesks, grant mangers or policy advisors when more advanced technical, programmatic or policy guidance is required. The Justice Information Center is available Monday thru Friday from 8:30am EST to 5:00pm EST during regular business days and until 8pm on days that are application deadlines. OJP customers may contact the Justice Information Center by telephone or email as well as by live web chat.